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STS Introduces a “Pharma Designed” CRM Platform

Following a series of successful Implementations for CRM Projects in Jordan and the region

STS, the leading provider of digital transformation, information systems, and integrated Information and Communication Technologies (ICT) solutions in Jordan and the region; has announced the introduction of its innovative CRM platform, specifically built to address the pharmaceutical industry, under the name of “Nsights”.

The introduction of “Nsights” falls under STS’s strategy to offer innovative industry-specific solutions, and its efforts towards accelerating digital transformation across various industries. STS presented a comprehensive l CRM dedicated to the pharma industry to positively impact the customer experience and upgrade the work-flow process. It is worth mentioning that the CRM solutions offered by STS has a proven success record with a number of well-known companies in Jordan and the region.

This innovative CRM confidently differentiates itself from similar platforms by owning the specialization in the pharmaceutical industry and clearly understanding their processes and specific needs, resulting in increasing efficiency and sales outcomes along the way.

The Nsights CRM targets the pharmaceutical organizations’ structure as a whole, starting from the top management, sales and marketing teams for market insights and tracked sales planning, all the way to the logistics officers and distribution channels.

Moreover, Nsights features a comprehensive thus extremely secured CRM, that allows its users to access their customers’ data base, get updates on the medicinal stocks, receive real-time feedback from doctors, generate detailed reports, track representatives’ sales plans and coverage territories, in addition to all-around access to key information and updates about the products, latest sales plans and distribution channels.

Commenting on the launch, Ibrahim Zeine, Manager, Sales Operations at STS said: " As a Jordanian establishment, we have always proved our high competency in introducing cutting-edge digital transformation solutions since our inception. The introduction of Nsights confirms our strategy to further develop our digital conversion offerings, making them smartly adoptable and a remarkable game changer. Today we pride ourselves in transmuting the traditional pharmaceutical sales process and transforming it into a vital tool that will shift the medicinal institutions’ positioning in many aspects.”

This addition to the company’s offerings confirms on STS’s commitment in providing innovative solutions and easing this fast-paced transformation while accumulating business knowledge and technical up-to- date experience



About STS:

For three decades, the Specialized Technical Services Company (STS) has worked to provide diverse IT solutions for its clients. Located in Jordan with branches in Saudi Arabia, the United Arab Emirates, Bahrain, Palestine, and Iraq, the company has played a key role in the Digital Transformation of the IT sector, thanks to long-standing partnerships with industry leaders such as Cisco Systems, Dell EMC, IBM, Microsoft, Oracle, and multiple others. With its wide range of infrastructure, software, and system services integration solutions, STS supports Intellectual Property (IP) in Compliance products and solutions and e-payment solutions, which enhances its position as one of the best integrated solution providers in the region, serving over 1,000 customers in financial, governmental, health, educational, telecommunications, and other commercial sectors.

Recently, with the advent of the Fourth Industrial Revolution, STS - operating from its pioneering position - continued to evolve by launching its own Digital Transformation journey through the launch of STS Cloud in 2015. STS began investing in cloud computing and played a leading role in addition to launching the STS Cyber Security Operations Centre (STS SOC) and the STS Network Operations Centre (STS NOC). This role prompted the company to expand its capabilities in cloud infrastructure (IaaS) and managed services, in addition to software offerings, such as the advanced, expandable, and unique SaaS service in the region.

For further information, please contact us at: 065802626 ext: 1177, 1178, 1179 Or contact us via email:

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